Digitalisation of the Slovenian Justice System and Its Discontents
Keywords:
judicial system, court digitalisation, big data, artificial intelligence, algorithmisation, user experience, digital solutionism, digital infrastructureAbstract
The digital transformation of the justice system is a global phenomenon with profound implications for the administration of justice. This paper investigates the integration of digital technologies into the judiciary aimed at enhancing efficiency, accessibility and transparency. However, the process is not without its challenges, including technical issues, resistance from traditionalist stakeholders, and complex legal and ethical implications. By examining the Slovenian experience through empirical research involving various court users, this study highlights the disparity between the high expectations of digital technology and the reality of its implementation. The findings suggest that while digital tools have the potential to enhance judicial operations, their adoption is often hindered by practical difficulties that require careful strategic management. This paper argues for a more integrated approach to digital transformation in the justice system, advocating for comprehensive planning, stakeholder involvement and clear communication strategies to address digitalisation's opportunities and obstacles.