Research on the evaluation of senior management ability of enterprises based on Capability Maturity Model and analytic hierarchy process - Taking benchmarking enterprises in household appliances industry as an example

Abstract

driven by the reconstruction of the global industrial chain and the upgrading of consumer demand, the household appliances industry is shifting from scale competition to value competition, and the top management ability of enterprises has become a key variable to determine the core competitiveness and sustainable development of enterprises. This paper innovatively introduces Addie theory into the field of top-level management capability evaluation, constructs the whole process research framework of "analysis design development implementation evaluation", divides the maturity level of top-level management capability with capability maturity model (CBM), and establishes a multi-dimensional evaluation index system with analytic hierarchy process (AHP). Five benchmarking enterprises in the household appliances industry, including Midea Group, Haier Zhijia, Gree Electric appliances, Hisense video and SUPOR, are selected as the research objects. Through multi channel data collection and empirical analysis, the maturity level of senior management ability of each enterprise is systematically evaluated. The results show that the high-level management ability of benchmarking enterprises in the household appliances industry shows the characteristics of gradient distribution, and strategic management and innovation and development ability are the core dimensions affecting the maturity of enterprises. The evaluation system constructed in this paper provides a theoretical basis and practical tools for the quantitative evaluation, short board identification and continuous optimization of senior management capabilities of household appliances industry and manufacturing enterprises.